Is There a Wall Between IT and the Rest of the Company?

Here’s the picture: A multichannel company with sales of $20 million has an aging order management system that has been in place for over 20 years. While there are some things that the users like about it, they have basically outgrown the system. They need far better marketing information, e-commerce site [...]

Multi-Channel Business Systems

10 Critical Mistakes in Selecting Order Management and Warehouse Management Systems

This past week, I had a call from a multichannel company about why their order management system selection process had failed. In their case, they signed the vendor agreements prematurely only to find out that the bid was incomplete. There weren’t any estimates for modifications, interfaces, conversion and training. As a result they had been [...]

Multi-Channel Business Systems

F. Curtis Barry & Company’s Tocky Lawrence Quoted

In the feature article, “To Build, Buy or Outsource”, written by Mary Wagner for Internet Retailer Magazine; F. Curtis Barry & Company’s Tocky Lawrence was quoted. The following is that section of the article:
The basics
The e-commerce platform is the technology infrastructure on which an online retail site operates. It supports all the basic functions needed [...]

Multi-Channel Business Systems, State of the Industry, e-Commerce

FCBCO’s Tocky Lawrence Quoted in Internet Retailer Magazine

To Build, Buy or Outsource – That is the Question written by Mary Wagner
[A portion of the full article]
The Basics
The e-commerce platform is the technology infrastructure on which an online retail site operates. It supports all the basic functions needed to make a site run.
“E-commerce solutions have evolved to include core functionality for [...]

Multi-Channel Business Systems, State of the Industry, e-Commerce

Sigma Micro LLC appoints Matt Konkle as President

Indianapolis, IN. (September 12, 2007) – Sigma Micro LLC announced today that Matt Konkle, previously CFO for Sigma Micro, has been appointed President of the company.
Mr. Konkle has served as CFO for Sigma Micro for the past 4 years and takes the helm from Joe Swern who recently stepped down from the position. As President [...]

Multi-Channel Business Systems, Vendor Press Releases

MICROS-Retail to Incorporate eOne E-commerce Solutions

Retail technology provider Datavantage/CommercialWare, a subsidiary of MICROS Systems, Inc., will integrate solutions from e-commerce solutions provider eOne Group into the renamed MICROS Retail later this year.
Datavantage/CommercialWare has just acquired a 51% interest in eOne Group, which will allow MICROS Retail to offer extensive e-commerce applications to its users in addition to the currently available [...]

Multi-Channel Business Systems, Vendor Press Releases, e-Commerce

Middle East as Outsourcing Hot Spot

We’ll just go out on a limb and guess that the Middle East is not the first part of the world that comes to readers’ minds as an up-and-coming hot spot for outsourcing. Middle East these days is likely to make U.S. readers think first of war in Iraq or Afghanistan or fighting in Israel [...]

Outsourced services

Consulting Services for Private Equity or Venture Capital Acquisitions and Investments Part 1

By Bob Betke
Begin by finding a company that provides due diligence services to potential investors in the multichannel retail arena to investigate the feasibility of, or provide support for, mergers, acquisitions, and/or investment opportunities. My firm, F. Curtis Barry & Company, has been working in this market for many years. Our perspective is one of [...]

Acquistion Due Diligence, Merger and Acquisition, Strategic, Financial and Operational Planning, Venture Capital

e-Commerce Platforms and Solutions

By Tocky Lawrence
Any company choosing an e-commerce platform is faced with a bewildering number of choices. Determining which of these solutions best fits your needs is no longer as simple as having your local Internet provider develop a Web page with navigation and some type of shopping-cart functionality.
E-commerce solutions have evolved to include core functionality [...]

Multi-Channel Business Systems

Current Trends of the Multichannel Industry

Trends don’t always hang around for long—by definition they’re always changing. But right now, summer 2007, we can see some major industry trends that bear watching in the next few months.
1. Direct-to-customer online sales are approaching an average of 50% of total sales for multichannel merchants, but Internet customer retention rates are still significantly less [...]

State of the Industry