From the Dark Side of Productivity
I’m with a firm that spends much of its time helping clients improve productivity and reduce costs. We are ever mindful of the negative side—the “dark side”—of productivity projects. What is the dark side? It’s what happens if we don’t take the human factor into account. As someone with 30 years of experience in industrial [...]
Benchmarking ShareGroups, Call Center Services, Forecasting & Inventory Management, State of the Industry, Strategic, Financial and Operational Planning, Warehousing Distribution Planning
Top Ways to Cut Costs and Improve Customer Satisfaction
Every smart business manager is constantly looking for ways to reduce costs and make the operation more productive. In today’s challenging economic climate, such efforts become even more crucial. Small steps that can help to save money may make a big difference. Our experience in the fulfillment and call center has been that often the [...]
Call Center Services, Forecasting & Inventory Management, Multi-Channel Business Systems, Strategic, Financial and Operational Planning, Warehousing Distribution Planning
