MICROS-Retail: Product Developments, New Version Features and Recent Customer Implementations
I recently had an in-depth conversation with Chris Sarne the VP of Sales at MICROS-Retail – an industry leading order management software provider – about future releases, developments, offerings, implementations, etc. In a nutshell, here’s how the conversation went:
MICROS-Retail is continuing to further enhance their retail integration from Xstore Point of Sale System to the [...]
How Business Intelligence Systems Make Executive Dashboards, KPI Alerts and Analysis a Reality Across Your Enterprise’s Systems
As companies grow in size and complexity, providing actionable, analytical information to senior management has become increasingly difficult. No one system provides more than 10% of the data senior management needs. Key data such as plans and history often exist in spreadsheets outside the information systems. Systems such as the telephone phone switches (ACD) have [...]
Last Month’s NRF Show
F. Curtis Barry & Company showed attendees its operational assessment capabilities, including consultation on warehouse management, call-center and order-management systems and freight-rate analysis and contract negotiations. The company also shared with attendees a new book by its founder and president, Curt Barry, “Best Practices in Multichannel Operations and Fulfillment,” which Jeff Barry said is a [...]
Is There a Wall Between IT and the Rest of the Company?
Here’s the picture: A multichannel company with sales of $20 million has an aging order management system that has been in place for over 20 years. While there are some things that the users like about it, they have basically outgrown the system. They need far better marketing information, e-commerce site [...]
Selecting and Implementing the Right System
During a session I led at last week’s National Conference on Operations & Fulfillment in Orlando, Fla., I identified several critical mistakes businesses make in their systems selection processes, regardless of the type of system. These include distributed control systems, order management systems (OMS), warehouse management systems (WMS), e-commerce or similar ones.
Among the mistakes I [...]
Bringing Order to Order Management
So many changes continually take place with regards to order management systems that it is difficult to keep up with them unless you’re doing it full time. So many choices: Sigma Micro announcing plans for Software as a Service and acquiring 3rd party fulfillment provider Stark Bros.; Avexxis offering an “off the shelf” version that [...]
10 Critical Mistakes in Selecting Order Management and Warehouse Management Systems
This past week, I had a call from a multichannel company about why their order management system selection process had failed. In their case, they signed the vendor agreements prematurely only to find out that the bid was incomplete. There weren’t any estimates for modifications, interfaces, conversion and training. As a result they had been [...]
Dydacomp is sold – and is one of the buyers
Milestone Partners and co-investor Continental Investors announced on January 15 that they had completed the acquisition of D.A. Kopp and Associates and certain affiliated entities, together doing business as “Dydacomp.†The following day, investment bank Berkery Noyes announced that it represented D.A. Kopp & Associates, Inc., Card Management Services, LLC, and Card Financial Services, LLC [...]
F. Curtis Barry & Company’s Tocky Lawrence Quoted
In the feature article, “To Build, Buy or Outsource”, written by Mary Wagner for Internet Retailer Magazine; F. Curtis Barry & Company’s Tocky Lawrence was quoted. The following is that section of the article:
The basics
The e-commerce platform is the technology infrastructure on which an online retail site operates. It supports all the basic functions needed [...]
FCBCO’s Tocky Lawrence Quoted in Internet Retailer Magazine
To Build, Buy or Outsource – That is the Question written by Mary Wagner
[A portion of the full article]
The Basics
The e-commerce platform is the technology infrastructure on which an online retail site operates. It supports all the basic functions needed to make a site run.
“E-commerce solutions have evolved to include core functionality for [...]
