Why Marketing, Merchandising, Inventory Management Departments Need Business Intelligence Tools
I was sitting in a client meeting for business intelligence tools (BI) and dashboard planning this past week, and the Merchandising, Marketing and Inventory Management people were squaring off over why Merchandising’s results never tie back to Marketing and Inventory Management. Some of it was argumentative, but when you step back and look at it [...]
Exploring Third Party Logistics Call Centers To Reduce Costs
Every company today is looking for ways to save money without hurting sales and customer service. As the pressure on businesses to dramatically reduce costs continues, you need to explore whether third party logistics call centers is the right solution for your business. Does it make sense to outsource some or all call center and data entry functions [...]
Achieving a Single Version of the Truth
How many times does this happen in your company? You go to a meeting about sales performance, and Marketing says they think sales are up 3.5%, but the merchants disagree and say sales are up 6.3%. The specific numbers in this example aren’t important; the point is that the two figures aren’t even close. That’s [...]
Does Your Order Management System Need To Be Replaced?
Coming out of 2009 there seems to be some positive momentum from this past holiday season with a 2.9% increase over 2008; some of our clients experienced results above their 2009 plan. Because of the tough economic times over the last couple of years; most companies have not invested heavily in the infrastructure of their [...]
Healthcare Projects on the Rise
Over the past few months, we have noticed a new trend occurring in the type of clients contacting us about our warehousing and fulfillment consulting services. We typically consult to Business to Consumer (catalog, Retail, E-Commerce), or Business to Business companies. More recently, in addition to completing a fulfillment assignment for one of the largest [...]
