MICROS-Retail: Product Developments, New Version Features and Recent Customer Implementations

I recently had an in-depth conversation with Chris Sarne the VP of Sales at MICROS-Retail – an industry leading order management software provider – about future releases, developments, offerings, implementations, etc. In a nutshell, here’s how the conversation went:

MICROS-Retail is continuing to further enhance their retail integration from Xstore Point of Sale System to the CWSerenade Order Management System.  This now gives the prospective multichannel retailer a software suite that can handle web commerce (Fry or eOneCommerce), catalog and other direct marketing sales (CWSerenade), and retail store sales (Xstore) from one combined package offering that is supported with one database for all sales channels transactions and a single view of a customer’s purchases across these channels.  Read more of this story

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