Healthcare Projects on the Rise
Over the past few months, we have noticed a new trend occurring in the type of clients contacting us about our warehousing and fulfillment consulting services. We typically consult to Business to Consumer (catalog, Retail, E-Commerce), or Business to Business companies. More recently, in addition to completing a fulfillment assignment for one of the largest pharmaceutical companies in the world, we have been contacted by regional hospital chains, medical device companies, a vitamin supplier, a medical college providing correspondence courses and others in the healthcare field.
Over 26 years of providing consulting services to hundreds of warehouses around the world, this is the highest concentration of contacts we have received from this vertical. The common theme for almost every one of these assignments or inquiries has been the desire to control and reduce costs. They are looking for ways to increase productivity, improve layout and space utilization, increase service levels to their customers, and to increase control over their inventory. By focusing on these areas, there is a good chance that costs can be reduced. Most other businesses have realized over the years, that warehousing and fulfillment can be viewed as a competitive advantage rather than a cost center only.
With all the attention focused on the healthcare debate, it is encouraging to me to see a segment of this industry trying to “bend the curve” relating to cost. I hope this is a sign of more to come and more companies in this arena contact us and others for advice on how to reduce costs.
If we can help you evaluate and cut costs will improving your productivity and space utilization in your warehouse, don’t hesitate to contact us.
Bob Betke is vice president of F. Curtis Barry & Company, a multichannel operations and fulfillment consulting firm with expertise in multichannel systems, warehouse, call center, inventory, and benchmarking; Learn more online at: http://www.fcbco.com
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