F. Curtis Barry & Company’s Multichannel Operations & Fulfillment Blog

I just heard from one of our gift and hard good direct clients—one in a series of messages like this I’ve had lately. This latest is that their Chinese producers failed to deliver on goods, costing this small catalog $100,000 in sales even though they had purchase orders in and accepted with confirmed delivery dates.
Another […]

The F. Curtis Barry & Company and Catalog Success’ co-branded two-day interactive systems workshop, “Evaluating, Selecting and Implementing Direct Commerce Systems” has added a new twist to the registration for this workshop.
The first 20 registrants for the systems workshop will receive a discount of $100 off the registration fee of $795. The spots are filling […]

Nobody needs to tell you it’s a tough business climate. Last week at NCOF, I gave a speech to 180+ people on Operations Expense Reduction – Managing the Pennies. You can access the speech on our website. Also, in working with our clients to reduce expenses, F. Curtis Barry & Company has compiled an 11-page […]

No CEO needs one more thing to do. Everyone has been hard at work to offset the effects of the postal increase. But have you been proactive with your congressional representative or the USPS? I am concerned that catalog executives are not making their voices heard.
Recently, F. Curtis Barry & Company joined American Catalog Mailers […]

FOR IMMEDIATE RELEASE:
Upcoming solution will bring together multiple data sources to analyze business performance, aid merchandise analysis, analyze productivity in call centers and fulfillment centers
Redwood City, CA, and Richmond, VA; April 2, 2008 –
For 20 years, Taurus Software has been “making data liquid” for over 700 companies world-wide, with over 80 clients being in the […]

FOR IMMEDIATE RELEASE
Richmond, VA, & Philadelphia, PA, April 7, 2008 — F. Curtis Barry & Company, a leading consultancy to multichannel businesses, in partnership with Catalog Success, the leading publication serving the catalog/multichannel business, today jointly announced a co-branded two-day interactive workshop, “Evaluating, Selecting and Implementing Direct Commerce Systems.”
“The software marketplace for today’s multichannel direct […]

This is a question that needs to be asked because of some recent trends. Consider:
1. Production chases low cost labor. Where Japan and Taiwan were the centers before China, production is starting to move from China to other Asian countries such as Indonesia, Vietnam and Cambodia—as well as Mexico, Central and South […]

“The products in the National Wildlife Catalog are being sold by National Wildlife Direct, a subsidiary of BlueSky Brands, Inc. National Wildlife Federation has licensed its name and logo to BlueSky Brands and receives a 5% royalty fee for the sale of each catalog item. National Wildlife Direct contributes a minimum of $1 million […]

Last week was a tense one for several of our clients, and for our folks here, as we worked to move two of BlueSky’s fulfillment clients to new facilities before BlueSky Brands / AB&C Group this past Friday. We were successful before the doors were shuttered Friday evening. (For more info see Multichannel Merchant Magazine’s […]

The results of the postal increases in 2007 and 2008 have been devastating for all catalogers. At our recent Executive Forum we talked about how important it is to make the results known to the Postal Commission. They just don’t seem to understand what they did to our industry. Hamilton Davison, Executive Director, American […]