Multi-Channel Business Systems
Stone Edge Technologies How To Videos
I happened to be on Stone Edge Technologies website to view the announcement of the latest release of Stone Edge’s Order Manager (SEOM) version 5.900 – a leading order management software provider for small emerging businesses. And while on the site, I came across a series of how to videos in the Help & Support [...]
Achieving Higher Order Fill Rates Through Integrated Channel Order Fulfillment
Inventory, one of the single – if not the single largest asset on your balance sheet, utilizing that inventory efficiently is the utmost priority in most multichannel businesses. So you might be asking, so what does inventory have to do with order management software. Lets take a look at some great examples of utilizing your [...]
MICROS-Retail: Product Developments, New Version Features and Recent Customer Implementations
I recently had an in-depth conversation with Chris Sarne the VP of Sales at MICROS-Retail – an industry leading order management software provider – about future releases, developments, offerings, implementations, etc. In a nutshell, here’s how the conversation went:
MICROS-Retail is continuing to further enhance their retail integration from Xstore Point of Sale System to the [...]
Part 1: Avoiding the Common Software Selection Pitfalls
I am sure almost everyone reading this has installed a software application that just didn’t go smoothly, or worse, never did go live and cost the company a serious amount of resources and money. We are brought in many times to try and provide insight during the selection process and/or to assist both the client [...]
Does an “All in One” Software Solution Really Exist?
15-20 years ago companies were often times buying most of their software from a single vendor. Order management software vendors were supplying everything – AR, AP and GL modules, manifesting, order entry and customer service, warehousing functions and a full reporting suite. Over time best of breed approaches were becoming more prevalent as niche vendors [...]
Immediate Reaction About PCS Shutdown
An email received this morning about PCS…
Dear Curt -
I was stunned at the PCS announcement. Certainly, there was a lot of hype over the last 2 years about PCS and the SaaS model. What do you think the lessons are?
Mark, CEO of $25 million catalog+e-comm company
Dear Mark -
Here are some lessons I think we all [...]
Systemax Shutting Down PCS Software
As written in Multichannel Merchant Magazine by Melissa Dowling on 6-2-09
Computers manufacturer/marketer Systemax announced yesterday it’s getting out of the ProfitCenter Software (PCS) hosted software business. The company is working on transition plans with current customers and not taking on any new hosting arrangements.
Founded 2002, PCS is a java, Web-based order management and e-commerce system. [...]
ProfitCenter Systems (PCS) Announces Shut Down
Last Friday we received several calls from PCS clients about the announced shut down notice they had just received. This morning I talked with PCS’ President John Marrah to understand better the reasons and what the time frames are for companies to make transitions to new vendor platforms.
Two things which I wish to pass along [...]
BI systems across the enterprise
The most serious business information problem companies face is finding a “single version of the truth.” Many companies are installing best-of-breed systems for order management, fulfillment, call center, marketing, product information, inventory, finance and e-commerce.
Yet no one vendor in the marketplace today can provide more than two of the best-of-breed components needed. Even most ERP [...]
Retail Pro, Page-Digital File for Bankruptcy Update
It has been brought to my attention that there are a few inaccuracies in our original blog on this subject that I would like to amend/correct as follows:
Retail Pro product sales have not in fact been declining over the past several years, nor have their annual maintenance renewals. Further review of the of the documents [...]
