Archive for June, 2009

Laying It All Out in the Distribution Center

This was written recently by Multichannel Merchant’s Melissa Dowling
Your warehouse layout plays a huge part in the effectiveness of your operation, says Curt Barry, president of operations consultancy F. Curtis Barry & Co., At a session during the NCOF show in Las Vegas in March, Barry detailed some of the steps to reviewing a distribution [...]

Warehousing Distribution Planning

Measuring Your Employee’s Performance

The following is from a recently received email sent to Curt Barry…
Dear Curt -
We met briefly at the NCOF conference in Vegas, and I wanted to reach out  to you regarding performance errors.  I was hoping you could provide  me with some insight into how other 3 PL fulfillment companies manage employee errors.  Currently, we [...]

Call Center Services, Outsourced services, Warehousing Distribution Planning

Systemax Exiting PCS Hosted Software Business

Press Release from 6-2-09 from BusinessWire.com
– Company Ceasing External Sales –
PORT WASHINGTON, N.Y.–(BUSINESS WIRE)–Systemax Inc. (NYSE: SYX) today announced that it is exiting the ProfitCenter Software (”PCS”) hosted software business. The Company is working on transition plans with its customers who are currently live, and the Company will not undertake any new hosting arrangements. As [...]

State of the Industry, Vendor Press Releases

Immediate Reaction About PCS Shutdown

An email received this morning about PCS…
Dear Curt -
I was stunned at the PCS announcement.  Certainly, there was a lot of hype over the last 2 years about PCS and the SaaS model.  What do you think the lessons are?
Mark, CEO of $25 million catalog+e-comm company
Dear Mark -
Here are some lessons I think we all [...]

Multi-Channel Business Systems, State of the Industry

Systemax Shutting Down PCS Software

As written in Multichannel Merchant Magazine by Melissa Dowling on 6-2-09
Computers manufacturer/marketer Systemax announced yesterday it’s getting out of the ProfitCenter Software (PCS) hosted software business. The company is working on transition plans with current customers and not taking on any new hosting arrangements.
Founded 2002, PCS is a java, Web-based order management and e-commerce system. [...]

Multi-Channel Business Systems, State of the Industry, Vendor Press Releases

ProfitCenter Systems (PCS) Announces Shut Down

Last Friday we received several calls from PCS clients about the announced shut down notice they had just received.  This morning I talked with PCS’ President John Marrah to understand better the reasons and what the time frames are for companies to make transitions to new vendor platforms.
Two things which I wish to pass along [...]

Multi-Channel Business Systems, State of the Industry