Archive for May, 2009
BI systems across the enterprise
The most serious business information problem companies face is finding a “single version of the truth.” Many companies are installing best-of-breed systems for order management, fulfillment, call center, marketing, product information, inventory, finance and e-commerce. Yet no one vendor in the marketplace today can provide more than two of the best-of-breed components needed. Even most [...]
Reinvention of Retailing
Across the newswire this afternoon, Richmond, VA based S&K stores can’t find a buyer, liquidation could start as early as tomorrow. Closing all 105 stores and selling all assets. At one time, Richmond was the HQ for a number of premier retail brands. It isn’t the city because this is a great family environment to [...]
“SORRY FOR THE DELAY – THANK YOU FOR WAITING”
I just had a pleasant experience with a back order from L.L. Bean. How can you have a good experience with something that’s been on backorder for 6 weeks? Well let me tell how. First the background. On April 1st, I ordered 5 pairs of chino pants and 1 was on backorder. The CSR told [...]
Ways to Save Money
The following is a brief email that we received from one of our eNewsletter readers, in response to an article we wrote about saving money in your company… Curt: Just received your electronic May newsletter and wanted to send you some ways we are saving money. Cut utility usage Drop non productive associates Reduce fulfillment [...]
ACCM Tidbits and Opinions
ACCM Attendance: The show had about 500-700 attendees from what I could tell. Like many of the shows we have attended this year the number of attendance looked to be down 50% to 80% from prior years. Penton took a bath on both NCOF and ACCM this year. There is a question in my mind [...]
